Support Information

Last Updated: July 11, 2025

How to Get Help

We're here to help you get the most out of 50ish. Whether you have questions, need technical assistance, or want to share feedback, we're just an email away.

📧 Contact Support

Email: karoljaworsky@gmail.com

Send Email

Expected Response Time: Within 24-48 hours on business days

Frequently Asked Questions

How do I upgrade to Premium?

Go to Settings → Subscription in the app and choose your preferred plan. All payments are processed securely through the App Store.

Can I share my account with my partner?

Yes! 50ish is designed for couples. You can invite your partner through Settings → Partner Management. Each couple needs only one premium subscription.

How do I cancel my subscription?

You can manage your subscription through your iPhone settings: Settings → [Your Name] → Subscriptions → 50ish. Select "Cancel Subscription" to stop auto-renewal.

Is my data secure?

Yes. Your data is stored locally on your device using Apple's secure frameworks. We don't have access to your personal expense or effort data. See our Privacy Policy for more details.

How do I reset my data?

Go to Settings → Debug & Testing → Clear All Data. This action cannot be undone, so please be certain before proceeding.

The app isn't syncing with my partner. What should I do?

Partner syncing is a feature we're actively developing. Currently, each partner needs to log their own expenses and efforts. Stay tuned for updates!

Before Contacting Support

To help us assist you faster, please try these steps:

  1. Check if you're running the latest version of 50ish
  2. Restart the app by closing it completely and reopening
  3. Check your internet connection if experiencing sync issues
  4. Review the FAQ section above

What to Include in Your Support Request

When contacting support, please include:

Feature Requests and Feedback

We love hearing from our users! If you have ideas for new features or improvements, please send them to our support email with "Feature Request" in the subject line. Your feedback helps shape the future of 50ish.

Bug Reports

Found a bug? We appreciate you taking the time to report it. Please email us with:

Premium Support

Premium subscribers receive priority support with faster response times. Make sure to mention your subscription status in your email.

Community

Join our growing community of couples using 50ish to build fairness together:

Business Inquiries

For partnership opportunities, press inquiries, or other business-related matters, please contact us at the same email address with "Business Inquiry" in the subject line.

Remember: We're here to help you build a fairer, more transparent relationship. Don't hesitate to reach out!

💑 The 50ish Team

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