Floor Support

How do I restore my subscription?Open Floor, go to Profile, then tap Restore Purchases.

How do I cancel?Open iPhone Settings, tap your name, tap Subscriptions, choose Floor, then cancel the active subscription.

Where is my movement data stored?Your logs and routines are stored on your device. If iCloud is enabled, they may sync through your private iCloud account.

How do I delete my data?Open Profile and use Delete All Data. Your Apple-managed subscription is not affected by deleting app data.

Does the AI guide replace medical advice?No. Floor is for general movement guidance and habit support. It is not a medical device or a substitute for professional care.