Sona — Support

Help with accent & pronunciation practice. We're happy to help.

Email: karoljaworsky@gmail.com — we usually reply within a couple of days.

Is my voice recorded or stored?

Recordings are used to score your pronunciation and are processed in memory, then discarded. Vault recordings stay only on your device and are never uploaded.

Do I need an account?

No — Sona works fully without signing in. Signing in (Apple or Google) syncs your progress across devices and unlocks friend leagues.

How do I manage or cancel my subscription?

Open the Settings app → tap your name → Subscriptions → Sona. You can also restore purchases from the Sona paywall.

How do I delete my account?

In Sona, go to Profile → (signed in) → Delete account. This permanently removes your synced data.

Why is a sound scored low even though I said it well?

Scoring is tuned to be honest about subtle accent differences. Use "Hear it back" and the slowed model on the score screen, and check the sound-by-sound breakdown for the one to focus on.