Last Updated: March 5, 2024
Contact Information
For support inquiries, please contact us at:
- Email: karoljaworsky@gmail.com
Response Time
We strive to respond to all support inquiries within 24-48 hours during business days.
Frequently Asked Questions
How do I track my hair growth progress?
Use the Progress tab to take before and after photos, and track your hair growth journey over time.
How do I cancel my subscription?
You can cancel your subscription through your Apple ID settings:
- Go to Settings on your iOS device
- Tap your name at the top
- Tap Subscriptions
- Find HairRush and tap it
- Tap Cancel Subscription
Will I lose my data if I uninstall the app?
Your data is stored locally on your device. If you have enabled iCloud sync, your data will be restored when you reinstall the app. Otherwise, uninstalling the app will result in data loss.
How do I enable notifications?
Go to the Settings tab in the app and toggle on the notifications you want to receive.
Reporting Issues
When reporting an issue, please include:
- Your device model
- iOS version
- App version
- A detailed description of the problem
- Screenshots (if applicable)
Feature Requests
We welcome your suggestions for improving HairRush. Please send your feature requests to the email address above.
← Back to Legal Documents