Subscription Terms

Last Updated: September 20, 2026

These Subscription Terms govern your purchase and use of paid features in the Prepair mobile application ("App"): the Prepair Pro subscription and Live minute packs. By purchasing either, you agree to these terms in addition to our Terms of Service and Privacy Policy.

1. Plans and Prices

2. What Pro Includes and Its Fair-Use Limits

2.1 Pro Features

• Live interviews: full-length, real-time spoken interviews with an AI interviewer, with every persona and company available
• Rapid fire: unlimited single-question practice with a score and a note on each answer
• Debriefs and feedback: a full written debrief after every Live interview
• Salary negotiation simulator
• Analytics: progress tracking across your sessions

2.2 Live Minute Allowance

Every Live interview minute is billed to us by our voice provider, so Pro includes a generous but finite allowance rather than unlimited use:

• 150 Live minutes per week. The week runs Monday to Sunday and the allowance resets every Monday at 00:00 local time. Unused minutes do not roll over.
• At most 60 Live minutes per calendar day. This keeps the weekly allowance from being used up in one sitting.
• Only the time you spend in a connected Live interview counts. A Live interview needs at least 3 minutes of allowance to start.
• The allowance is per account, not per device.
• The remaining allowance is shown in the App before you start a Live interview.

We may adjust these limits in the future; any reduction will be announced in advance under section 17 and will not apply to a yearly period you have already paid for.

2.3 Live Minute Packs

• Minute packs are consumable, one-time purchases. They are not subscriptions and do not renew.
• Purchased minutes never expire and are added to your account immediately after purchase.
• Purchased minutes are used only after the current week's included allowance is used up, and remain subject to the 60-minutes-per-day limit.
• Purchased minutes can only be used with an active Pro subscription. If your subscription ends, unused purchased minutes are kept and become usable again when you resubscribe.
• Purchased minutes are tied to your account and cannot be transferred, exchanged for cash, or refunded by Prepair (see section 7).

3. Free Tier and Trials

Prepair does not currently offer a free trial of Pro. Instead, the free tier lets you try the product before paying:

• One free Live taste per account: a short Live interview (about five minutes) so you can hear how it works. It is used up the moment the interviewer starts speaking, and it requires a signed-in account.
• 5 rapid-fire questions per day, with scores and saved answers.
• Interview history, application tracker, and profile tools.

If we introduce a free trial or introductory price in the future, its length, price, and renewal terms will be shown in the App Store before you confirm.

4. Payment and Billing

4.1 Payment Method

• All payments are processed through Apple's In-App Purchase system
• Payment will be charged to your Apple ID account
• We do not have access to your payment information
• Subscription management is handled through RevenueCat

4.2 Billing Cycle

• Start Date: Billing begins immediately upon subscription
• Renewal Date: Your subscription renews on the same day each billing period
• Automatic Renewal: Subscriptions renew automatically unless cancelled
• Charge Timing: You will be charged within 24 hours prior to the renewal date

4.3 Payment Confirmation

• Confirmation of your purchase will be sent to the email associated with your Apple ID
• You can view your purchase history in the App Store
• Your subscription status is visible in Prepair Settings → Subscription

5. Subscription Management

5.1 Viewing Your Subscription

To view your active subscription:

1. Open Prepair app
2. Go to Settings → Subscription
3. Or go to iOS Settings → [Your Name] → Subscriptions

5.2 Cancelling Your Subscription

To cancel your subscription:

1. Open iOS Settings
2. Tap [Your Name] at the top
3. Tap Subscriptions
4. Select Prepair Pro
5. Tap "Cancel Subscription"

After Cancellation:

• You will retain premium access until the end of your current billing period
• Your subscription will not renew
• You will not receive a refund for the unused portion of your subscription
• After expiration, you will revert to the free tier

5.3 Reactivating Subscription

You can reactivate a cancelled subscription anytime before it expires:

• Follow the cancellation steps above
• Tap "Renew Subscription" instead
• Your subscription will continue at the next billing cycle

6. Price Changes

6.1 Notification

• We reserve the right to change subscription prices at any time
• You will be notified at least 30 days before any price change
• Notification will be sent via email and/or in-app message

6.2 Existing Subscriptions

• Price changes apply to future billing cycles
• Your current billing cycle will not be affected
• You may cancel before the price change takes effect
• Continued use after price change notification constitutes acceptance

7. Refunds and Returns

7.1 Refund Policy

All purchases are subject to Apple's refund policies:

• Refund requests must be submitted through Apple, not through Prepair
• We cannot process refunds directly
• Apple determines refund eligibility based on their policies
• Generally, refunds are not provided for subscription renewals or for Live minutes that have been used

7.2 How to Request a Refund

1. Go to reportaproblem.apple.com
2. Sign in with your Apple ID
3. Find your Prepair purchase
4. Select "Report a Problem"
5. Follow the prompts to request a refund

7.3 Refund Exceptions

Refunds may be granted in cases of:

• Technical issues preventing use of the service
• Unauthorized purchases
• Billing errors
• Service not as described (subject to Apple's review)

Contact us at karoljaworsky@gmail.com if you believe you qualify for a refund exception.

7.4 Refund Requests and Usage Information

Prepair Pro and Live minute packs provide services that cost us money the moment they are used (each Live interview minute is billed to us by our voice provider). When you request a refund from Apple, Apple asks us for information about your purchase so that it can make a fair decision. By purchasing, you consent to Prepair sharing the following with Apple in response to a refund request:

• whether and how much of the purchase was used (for example, Live interview minutes used, sessions completed, rapid-fire questions answered)
• whether the purchased service was delivered
• how long you have had a Prepair account
• the total amount you have purchased and the total amount previously refunded in Prepair

We share this information only with Apple and only for the purpose of the refund decision. Apple, not Prepair, decides whether a refund is granted. Because our costs are incurred as you use the service, we generally ask Apple to decline refunds for purchases that have been substantially used, and we generally do not object to refunds for purchases that were not used.

If something went wrong — a session that dropped, minutes that did not arrive, a charge you did not intend — please contact us first at the support address below; we can usually fix the problem faster than a refund can.

8. Promotional Offers

8.1 Eligibility

• Promotional pricing may be offered from time to time
• Eligibility requirements will be specified in the promotion
• Promotions cannot be combined unless explicitly stated
• We reserve the right to modify or cancel promotions at any time

8.2 Terms

• Promotional rates apply only for the specified period
• After promotion expires, standard pricing applies
• Promotional pricing is typically for first-time or returning subscribers only

8.3 Discounted First Year

We may offer the yearly plan at a discounted price for the first year (for example, $49.99 for the first year instead of $79.99). The discount is paid up front for the whole first year. After the first year the subscription renews at the standard yearly price shown in the App Store at the time of the offer, unless you cancel at least 24 hours before the renewal date. The offer, its price, and the renewal price are always shown in the App Store before you confirm.

9. Account and Subscription Transfer

9.1 Account Ownership

• Subscriptions are linked to your Apple ID and Prepair account
• Subscriptions are non-transferable between accounts
• Subscriptions are non-transferable between devices with different Apple IDs

9.2 Family Sharing

• Prepair Pro and Live minute packs do not currently support Apple Family Sharing
• Each user must maintain their own subscription
• We may offer family plans in the future

10. Service Availability

10.1 Geographic Restrictions

• Prepair Pro is available in all regions where the App is distributed
• Some features may not be available in all countries
• Pricing varies by country and currency

10.2 Service Modifications

We reserve the right to:

• Add, modify, or remove features at any time
• Change feature availability between subscription tiers
• Discontinue the service with 90 days' notice
• Suspend service for maintenance or security reasons

11. When Your Subscription Ends

When your Pro subscription expires or is cancelled:

• Loss of access: Pro features (full Live interviews, unlimited rapid fire, the salary simulator) become unavailable at the end of the paid period, not immediately on cancellation
• Data retention: your interview history, debriefs, saved rapid-fire answers, profile, and applications are kept
• Purchased minutes: unused Live minute packs are kept and become usable again when you resubscribe
• Reactivation: resubscribing restores full Pro access

11.1 Free Tier Limitations

After your subscription ends you return to the free tier described in section 3: no further Live interviews beyond the one free taste (if unused), and 5 rapid-fire questions per day.

12. Payment Problems

12.1 Failed Payments

If a payment fails:

• Apple will attempt to charge your payment method
• You will receive a notification to update your payment information
• Your subscription may be suspended until payment is resolved
• After multiple failed attempts, your subscription may be cancelled

12.2 Resolving Issues

• Update your payment information in App Store settings
• Contact Apple Support for billing issues
• Contact us at karoljaworsky@gmail.com for service-related issues

13. Taxes

• Prices do not include applicable taxes
• Sales tax, VAT, GST, or other taxes will be added where required
• Tax rates are determined by your location and Apple's policies
• Final price (including taxes) is shown before purchase confirmation

14. EU and GDPR Compliance

14.1 Right of Withdrawal (EU / UK)

If you are in the European Union or the United Kingdom, you normally have 14 days to withdraw from a purchase of digital content. Purchases are made through Apple, and Apple handles withdrawal and refund requests under its own terms: request one at reportaproblem.apple.com. By starting a Live interview or using purchased minutes within the 14-day period, you ask for the service to be delivered immediately and acknowledge that you lose the right of withdrawal for the part of the service already delivered.

14.2 Data Protection

Your personal data is processed in accordance with GDPR. See our Privacy Policy for:

• How we collect and use your data
• Your rights under GDPR (access, rectification, erasure, etc.)
• How to exercise your rights
• Data retention and transfer policies

15. California Subscription Requirements

California users are entitled to the following information:

• Automatic Renewal: Your subscription will automatically renew unless cancelled
• Cancellation: You may cancel at any time through iOS Settings
• Price: The current subscription price is displayed before purchase
• Length: Subscription length (weekly or yearly) is clearly indicated

16. Contact Information

For questions about subscriptions, billing, or cancellations:

• Email: karoljaworsky@gmail.com
• Response Time: We will respond within 2-3 business days
• Apple Support: For billing issues, contact Apple Support directly

17. Changes to Subscription Terms

We may update these Subscription Terms:

• Material changes will be communicated via email or in-app notification
• The "Last Updated" date will be revised
• Continued use after changes constitutes acceptance
• If you do not agree, cancel your subscription before changes take effect

18. Integration with Other Terms

These Subscription Terms are part of and subject to:

• Terms of Service
• Privacy Policy
• End User License Agreement
• Apple's Terms and Conditions

In case of conflict, these Subscription Terms take precedence for subscription-related matters.