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Each household's first week is free and complete: dinners for your cooking nights, the shopping list, the cooking screen, sharing, breakfasts and lunchboxes. It comes with two swaps and three fills for nights the planner left empty.

After that, planning a new week or swapping a night needs Butter+. Everything you have already planned stays yours to cook, with its shopping list and the cooking screen.

Butter+ is a monthly or yearly subscription, and one subscription covers everyone in your household. Prices and terms are in our Subscription Terms, and the App Store shows your local price before you buy.

Everyone in a household sees the same week, the same shopping list and tonight's dinner, and whatever one person checks off in the store is checked off on everyone's phone. There are no accounts to make. To share:

1. Open Butter and go to the Profile tab.
2. Under Sharing, tap Share with your household.
3. Tap Make an invite. Butter shows an eight-character join code.
4. Tap Send the invite to send the code in a message, or read the code out to them.

Household settings are shared too; each phone keeps its own name, plan reminder and start nudge. When anyone in the household has Butter+, everyone has it. While you share, the household's week, shopping list and settings are stored on our server, as described in our Privacy Policy. Sharing needs an internet connection.

Ask someone in the household for their join code, then:

1. New to Butter? Install it, open it, and tap Joining someone's household? on the welcome screen.
2. Already using Butter? Go to the Profile tab and, under Sharing, tap Join a household.
3. Type the eight-character code and tap Join.

Joining replaces the week, shopping list and settings on your phone with the household's. If Butter says no household has that code, check the code with the person who sent it and try again. Joining needs an internet connection.

1. Open Butter and go to the Profile tab.
2. Under Sharing, tap the row that says who you share with (for example, Shared with Ania).
3. Tap Leave this household, then Leave.

Your phone keeps the week and the shopping list as they are at that moment, and changes stop syncing in both directions. The rest of the household keeps sharing without you. Butter+ that comes from someone else's subscription stays with their household.

All of Butter's settings are on the Profile tab. Tap any row to change it:

1. Plan: your name, your household (who eats with you, with optional first names and children's ages), cooking nights, budget, and your store and country.
2. Meals: breakfasts and lunchboxes.
3. Food: your diet, ingredients you never want, and the staples you always have.
4. Routine: dinner time, the start nudge and the plan reminder.
5. Kitchen: hobs, oven, microwave and air fryer.

Changes are saved straight away, and the planner uses them the next time it plans a week or swaps a night. In a shared household, settings change for everyone, except each phone's own name, plan reminder and start nudge.

Butter+ is tied to your Apple ID. On a new phone or after reinstalling Butter, your subscription is normally found automatically. If it is not:

1. Open Butter and go to the Profile tab.
2. Tap See Butter+.
3. Tap Restore purchases.
4. Make sure you are signed in to the App Store with the Apple ID used for the original purchase.

If your Butter+ comes from someone else in your household, there is nothing to restore. If your phone is no longer in their household, join it again with a code. If the issue persists, please contact us at karoljaworsky@gmail.com.

You can cancel your subscription through your Apple ID settings:

1. Open Settings on your iPhone.
2. Tap your name (Apple ID) at the top of the screen.
3. Tap Subscriptions.
4. Find and tap Butter+.
5. Tap Cancel Subscription and confirm.

Your Butter+ features will remain active until the end of your current billing period. After that, your household keeps Butter+ only if someone else in it has their own subscription. Please note that deleting the app does not cancel your subscription.

Since all payments are processed through Apple, refund requests must be submitted directly to Apple:

1. Visit reportaproblem.apple.com.
2. Sign in with your Apple ID.
3. Find the Butter+ charge in your purchase history.
4. Select Request a Refund and follow the instructions.

Refund eligibility and approval are at Apple's sole discretion.

Butter has no accounts, so there is no account to delete. Your data lives in these places:

On your phone: your settings, week and shopping list. Deleting Butter removes them.

Shared households: while you share, the household's settings, week and shopping list are also stored on our server. Leaving the household stops your phone sharing. A household and everything it shared are deleted when the last person leaves it. If you made an invite and nobody joined, open Profile, tap Share with your household, then Stop sharing: the code stops working and the server copy is deleted.

Device verification: our server keeps a verification record and usage counts for each installation, so the free week stays fair.

To have any data our server holds about your installation or household deleted, or if you can't open the app, email us at karoljaworsky@gmail.com. Our Privacy Policy has the details. Deleting the app does not cancel Butter+; cancel it separately in your Apple ID settings.

If you are experiencing general issues with Butter, try these troubleshooting steps:

1. Force-close and reopen the app.
2. Restart your device.
3. Update Butter to the latest version from the App Store.
4. Update iOS to the latest version (Settings > General > Software Update).
5. Check available storage. Butter needs sufficient storage for local data. Go to Settings > General > iPhone Storage to check.
6. Reinstall the app. Delete and reinstall Butter from the App Store. Your Butter+ subscription stays with your Apple ID, but the week, shopping list and settings stored on your phone are deleted with the app, so try this last.

If the problem continues after trying all of the above, please reach out to us at karoljaworsky@gmail.com with a description of the issue, your device model, and iOS version.